Multis Term of Use

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About Synapse and the Synapse-Enabled Services
Synapse's Digital Currency Custody Account Agreement
Multis Term of Use
In short…
The following key points of this User Agreement are brought for your convenience only. They do not substitute the full Terms.
1.Who we are. Multis is owned and operated by Multis SAS, a wholly-owned subsidiary of Multis, Inc.
2.What is Multis? Multis is an application that allows teams to conveniently and securely access, send and receive their crypto and digital, and fiat assets.
3.Important disclaimers. Multis is not intended as, and does not provide, any investment or financial advice whatsoever. As with any financial or investment decisions, you should conduct your own research and due diligence investigation, to properly evaluate the benefits and risks of any investment or financial transaction. You should also seek the advice and guidance of qualified accountants, financial advisors, tax advisors, legal counsels, and investment advisors, in connection with any investment or financial transaction.
4.Privacy. We respect your privacy as further explained in our Private Policy. 
5.Intellectual property. All legal rights in Multis, including all intellectual property rights, are Multis's.
Disclaimer of warranty. Multis is provided for use ‘as is’. We disclaim all warranties and representations with respect to Multis.
6.Limitation of liability. To the maximum extent permitted by the applicable law, we – and anyone acting on our behalf – will not be liable for any damage or loss, arising from the use or inability to use Multis.
7.Law & jurisdiction. Use of Multis is governed by the laws of the United States and subject to the exclusive jurisdiction of the competent courts therein.
8.Termination. You may request to terminate your account at any time by contacting us at [email protected] Upon termination of these Terms or your account, your right to use Multis is terminated and you must immediately cease using Multis.
9.THE TERMS INCLUDE ADDITIONAL PROVISIONS THAT YOU SHOULD CAREFULLY READ, SUCH AS PROVISIONS REGARDING WARRANTY, LIMITED LIABILITY, INDEMNIFICATION, AND ASSIGNMENT.
… and in detail
Welcome to Multis, an application (“App”) that allows users (“Users” or “you”) to conveniently and securely access, send and receive crypto and digital assets (“Assets”).
Multis is owned and operated by Multis SAS a wholly-owned subsidiary of Multis, Inc. (“Multis”, “we”, “us”, and “our”).
Please read the following User Agreement (the “Terms”) carefully. By signing up to, accessing, or using Multis, you agree to these Terms. If you do not agree to these Terms, you may not access or use Multis.
HOW DOES IT WORK?
About Multis and the Multis-Enabled Services
Multis is built on Gnosis Safe and is a non-custodial crypto wallet allowing teams to store their treasury, invite teammates, and securely make transactions. Multis does not have access to users' funds. Multis offers its users a non-custodial embedded key in partnership with Torus to conveniently and securely sign transactions (“Transactions”) with a private key (“Private Key”) that they can import to another wallet. Multis also allows users to connect their Metamask wallet to their accounts to sign transactions. Users can also import an existing Gnosis Safe to Multis. Multis is unable to access Users’ crypto Assets.
In case Users’ emails are compromised Multis provides a way to assist Users to securely recover access to their accounts. The recovery process will be available to Users provided they have fully completed the account set-up process in accordance with the instructions presented on Multis.
Through Multis, Users can also access and view the balance of their Assets. The Fiat value of User’s Assets as displayed through Multis is only an estimate depending on relevant exchange rates of Fiat Currency and the valuation of crypto and digital assets which are constantly changing. Multis does not warrant nor does it make any representations as to the accuracy of the fiat value displayed through Multis. For the avoidance of any doubt, “Fiat Currency” means any currency issued by a Central Bank of sovereign countries, such as the US Dollar, Euro, etc.
IMPORTANT DISCLAIMERS
Multis is not intended as, and does not provide, any investment or financial advice whatsoever. With respect to any financial or investment decisions, it is strongly recommended that you conduct your own research and due diligence investigation, to properly evaluate the benefits and risks of any investment or financial transaction. It is also strongly recommended that you seek the advice and guidance of qualified accountants, financial advisors, tax advisors, legal counsels, and investment advisors, in connection with any investment or financial transaction.
All information presented to you by the Trustee, including reference materials published on or presented to you in the Reports, or in relation to the Trust Services, do not in any way constitute a general offer or investment advice, with respect to an investment or the purchase of products or services presented on Multis. Nothing in Multis constitutes a recommendation, opinion, endorsement, or financial advice of any kind.
You agree to be held completely and fully responsible for your decisions. The Trustee does not guarantee the completeness or accuracy of the information presented in the Reports or on the App and is not liable for any errors in actions taken in reliance thereon, including with respect to the release of any funds.
REGISTRATION
Information you provide. In order to use Multis, you must be an individual 18 years of age or older and register with a personal user account. When you register to Multis, we will ask you to provide us with the details we describe in our privacy policy (“Registration Information”). Multis' features are activated and available only to users who have successfully completed the sign-on process.
Use of Multis may not be available to you, in whole or in part, in certain regions, countries, or jurisdictions, in order to comply with certain rules and regulations.
False information. If we believe that the Registration Information you provide is false, deceptive, or offensive, or if we believe that you violated these Terms, we reserve the right to suspend or terminate your user account or your access to Multis.
Additional information. We reserve the right to request additional information to verify your identity, during the registration process, throughout your use of Multis, or when you submit requests related to your Multis account.
YOUR PRIVACY
We respect your privacy. Our Private Policy, explains our privacy practices. We encourage you to read it carefully.
ACCEPTABLE AND PROHIBITED USE OF MULTIS
Accepted use. The following terms define the acceptable use of the App and the content available therein. By using the App, you agree to abide by all applicable laws.
Account suspension. We may temporarily or permanently suspend the use of or revoke your account, if we believe you have violated these Terms or exhibit behavior that raises suspicion of criminal activity.
Prohibited use. When using Multis, you must refrain from –
Breaching these Terms or any other applicable rules and instructions that we may convey with respect to Multis;
Interfering with, burdening or disrupting the functionality of Multis;
Breaching the security of Multis or publicly identifying any security vulnerabilities in it;
Circumventing or manipulating the operation or functionality of Multis, or attempting to enable features or functionalities that are otherwise disabled, inaccessible or undocumented in Multis;
Sending automated or machine generated queries;
Using robots, crawlers and similar applications to collect and compile content from Multis or send data to Multis including for the purposes of competing with Multis, or in such ways that may impair or disrupt Multis's functionality;
Displaying or embedding content from Multis, including by any software, feature, gadget or communication protocol, which alters the content or its design;
Impersonating any person or entity, or making any false statement pertaining to your identity or affiliation with any person or entity;
Collecting, harvesting, obtaining or processing personal information regarding Multis's users, without their prior explicit consent;
Abusing, harassing, threatening or intimidating other users of Multis;
Linking to Multis from web pages or applications that contain pornographic content or content that encourages racism or wrongful discrimination;
Engaging in any activity that constitutes a criminal offense or gives rise to civil liability;
Transferring your account on Multis to another person
Violating any applicable law;
You are solely responsible for the content you make available through Multis and for the consequences associated with doing so.
FEE-BASED AND FREE OF CHARGE SERVICES
Access to Multis is currently offered free of charge, but may be subject to payment of fees in the future. In such case, we will notify you in advance and seek your consent to the payment of the fees.  If you do not consent, we may terminate your access to Multis. In addition, we may present you with in-app services and features that are subject to payment of fees in accordance with the packages, schemes and amounts presented to you, either upon registration or at a later time.
Fee-based services. Failing to settle the payment of any applicable fees will prevent you from further using Multis, notwithstanding any other remedies available to us under the applicable law. In such a case, we may terminate your Multis account and your use of its features.
Your subscription to Multis will continue on a monthly basis unless and until you cancel it and terminate these Terms (see the “Termination” section below) or otherwise it has been suspended or discontinued pursuant to these Terms.
All Fees are quoted in US Dollars, unless expressly stated otherwise.
We will charge you for the applicable fees (if applicable), as they become due, using the payment method you provide during registration or at a later stage (“Payment Method”). By providing your Payment Method, you represent and warrant that you are lawfully permitted to use the selected Payment Method in connection with your use of Multis.
We may require additional information from you before completing payment transactions. You must keep the Payment Methods you provided to us current, complete, and accurate, and notify us promptly in case of any change in your Payment Method or other details you have provided us.
Your Payment Method may be processed and handled through relevant third party payment processors, such as credit card service providers and payment processors (e.g. PayPal). Your Payment Method is therefore subject to the terms and conditions of these third parties pursuant to your contractual relations with them.
You acknowledge that the third parties processing any of the Payment Methods may charge you commission on their end of the transaction. We are not responsible for such commission, which is strictly within your contractual relations with the relevant payment processor. We will not be liable for mistakes, errors, malfunctions or miscalculations that you or third party payment processors might make in the course of a payment transaction.
We may, from time to time, and without specific notice to you, add additional Payment Methods to the then-current Payment Methods, or cease to use previously supported Payment Methods.
By registering to Multis and confirming the packages, schemes and amounts presented to you, you give your consent to being billed for the applicable Fees, in addition to any applicable taxes (such as sales tax, value added tax or withholding tax), and any surcharges or commissions charged by the payment processor or your Payment Method.
All amounts payable to us are exclusive of any excise, sales tax, VAT, withholding tax or other governmental charges or transaction charges. You are responsible for the payment of all such applicable taxes or charges. In case needed, then promptly following our request, you will provide us with the taxation documentation necessary for processing the fees.
To the maximum extent permitted by applicable law, the fees paid by you are non-refundable. You are responsible for paying all applicable fees whether or not you actually accessed or otherwise benefited from your use of Multis. Failure to settle any overdue fees within thirty (30) calendar days of its original due date will constitute a material breach of these Terms, and may cause us to suspend, disable or terminate your account, in addition to any other remedies available to us under the applicable law.
INTELLECTUAL PROPERTY
Our intellectual property. All rights, title and interest in and to Multis, including without limitation, patents, copyrights, trademarks, trade names, service marks, trade secrets and other intellectual property rights and any goodwill associated therewith, are the exclusive property of Multis SAS, a wholly-owned subsidiary of Multis Inc. and its licensors.
Restrictions. You may not copy, reverse engineer, modify or create derivative works of Multis's intellectual property, in any way or by any means.
You may not use any name, mark, logo or domain name that is confusingly similar to our marks, logos and Internet domain names. You must refrain from any action or omission that may dilute or damage our goodwill.
APPLICATION MARKETPLACE
Your use of the Multis app may be subject to additional third party terms and conditions that govern that application marketplace from which you downloaded the App, such as iTunes, Google Play or Amazon App-store for Android. Such third parties are not responsible for providing maintenance and support services with respect to the App.
The following terms apply if you downloaded an App from Apple’s App Store. You agree and acknowledge as follows:
These Terms are concluded between yourself and us, and not with Apple Inc. (“Apple”). Apple is not responsible for the App. In the event of a conflict between these Terms and the App Store Terms of Service then the App Store Terms of Service will prevail, solely with respect to the conflicting provisions.
The license granted to you for the App is limited to a non-transferable license to use the App on any iOS Products that you own or control, and as permitted by the Usage Rules set forth in the App Store Terms of Service, except that such App may be accessed, acquired, and used by other accounts associated with the purchaser via Family Sharing.
In the event of a failure to conform to any applicable warranty (if any warranty is applicable), you may notify Apple, and Apple will refund the purchase price for the App to you (if you paid any). Apple has no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty, will not be at Apple’s responsibility.
Apple is not responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including (i) product liability claims, (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement, and (iii) claims arising under consumer protection or similar legislation.
In the event of any third party claim that the App or your possession and use of the App infringes that third party’s IP Rights, Apple will not be responsible for the investigation, defense, settlement and discharge of any such infringement claim.
You must comply with applicable third party terms of agreement when using the App (e.g. you must not be in violation of your wireless data Services agreement when you use the App).
Apple and Apple’s subsidiaries are third party beneficiaries of these Terms. Upon Your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third party beneficiary thereof. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
THIRD-PARTY PLATFORMS
Multis may interface with third party services and platforms (“Third Party Platforms”).
Third Party Platforms may provide you different services applicable to your crypto and digital assets, such as purchasing crypto with fiat currency, selling crypto for fiat currency, swapping between cryptocurrencies or saving through an interest bearing smart contract.
The following terms apply to services provided by Third Party Platforms.
Use of Third Party Platforms is governed by their respective terms of service, not by these Terms. When you use Third Party Platforms, you bear the sole and exclusive responsibility for accepting and complying with their respective terms of service.
The responsibilities, obligations and liabilities of Third Party Platforms are as indicated in their respective terms of service and Multis is not responsible for any service provided by a Third Party Platform.
TERMINATION
Terminating your account. You may, at any time, request to terminate your account by contacting us at [email protected]
Upon termination of these Terms or your account, your right to use Multis is terminated and you must immediately cease using Multis.
Effects of Termination. Upon termination, your user account will be cancelled. You can still import your Main Payment Wallet in Gnosis Safe to access your funds.
Terminating the operation of Mltis. We may at any time discontinue or terminate the operation of Multis, or any part thereof, temporarily or permanently, for all users, or for certain users, without any liability to you. If we do so on our own accord and not as a result of your violation of these Terms, we will notify you in advance before such termination.
CHANGES AND AVAILABILITY
Changes on Multis We may, at any time and without prior notice change the layout, design, scope, features or availability of Multis. We may also remove User Content if we deem it necessary for operational reasons.
Availability. The availability, functioning, quality and functionality of Multis depend on various factors, including software, hardware and communication networks, which are provided by third parties, at their responsibility. These factors are not fault-free.
Changing these Terms. We may revise these Terms (beyond the terms, rules and policies explained in our user guide), in whole or in part, at any time by notifying you of the amended Terms ahead of time. Your continued use of Multis after the effective date of the amended Terms constitutes your consent to the amended Terms.
DISCLAIMER OF WARRANTY
MULTIS IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITH ALL FAULTS. WE AND OUR OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, SUB-CONTRACTORS, AGENTS AND AFFILIATES (THE “STAFF”) DISCLAIM ALL WARRANTIES AND REPRESENTATIONS, EITHER EXPRESS OR IMPLIED, WITH RESPECT TO MULTIS, ITS CONTENT, THE FEES, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, QUALITY, NON-INFRINGEMENT, TITLE, COMPATIBILITY, PERFORMANCE, SECURITY, ACCURACY, ENHANCED GOODWILL OR EXPECTED BENEFITS.
WE DO NOT WARRANT THAT (1) MULTIS WILL OPERATE UNINTERRUPTEDLY, ERROR-­FREE OR WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS IN ANY WAY; (2) MULTIS WILL ALWAYS BE AVAILABLE OR FREE FROM MALWARES, COMPUTER VIRUSES OR OTHER HARMFUL COMPONENTS; (3) THE QUALITY OF MULTIS AND THE CONTENT AVAILABLE THROUGH IT, WILL MEET YOUR EXPECTATIONS; (4) THE CONTENT PRESENTED ON MULTIS WILL BE ACCURATE, BENEFICIAL OR RELIABLE; (5) THE RESULTS OF USING MULTIS WILL BE SATISFACTORY AND WILL FIT YOUR EXPECTATIONS OR REQUIREMENTS.
NO REPRESENTATION OR OTHER AFFIRMATION OF FACT, INCLUDING STATEMENTS REGARDING CAPACITY, SUITABILITY FOR USE OR PERFORMANCE OF MULTIS, OR THE CONTENT PRESENTED ON, OR THROUGH, MULTIS, WHETHER OR NOT MADE BY ANY OF OUR STAFF, WHICH IS NOT EXPRESSLY CONTAINED IN THESE TERMS, SHALL BE DEEMED TO BE A WARRANTY BY THE INVOLVED PERSONS FOR ANY PURPOSE, OR GIVE RISE TO ANY LIABILITY OF OUR STAFF WHATSOEVER.
YOU AGREE AND ACKNOWLEDGE THAT THE USE OF MULTIS IS ENTIRELY, OR AT THE MAXIMUM PERMITTED BY THE APPLICABLE LAW, AT YOUR OWN RISK.
LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE AND OUR STAFF, SHALL NOT BE LIABLE, FOR ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, STATUTORY, INCIDENTAL OR CONSEQUENTIAL DAMAGE, OR ANY SIMILAR DAMAGE OR LOSS (INCLUDING LOSS OF PROFIT AND LOSS OF DATA), COSTS, EXPENSES AND PAYMENTS, EITHER IN TORT (INCLUDING NEGLIGENCE), CONTRACT, OR IN ANY OTHER FORM OR THEORY OF LIABILITY, ARISING FROM, OR IN CONNECTION WITH THE CONTENT, THE FEES, THE USE OF, OR THE INABILITY TO USE MULTIS OR ITS FEATURES, OR FROM ANY FAILURE, ERROR, OR BREAKDOWN IN THE FUNCTION OF MULTIS, OR FROM ANY FAULT, OR ERROR MADE BY OUR STAFF, OR FROM YOUR RELIANCE ON CONTENT AVAILABLE ON MULTIS, OR FROM ANY COMMUNICATION THROUGH MULTIS, OR WITH OTHER USERS ON MULTIS, OR FROM ANY DENIAL OR CANCELATION OF YOUR USER ACCOUNT, OR FROM RETENTION, DELETION, DISCLOSURE AND ANY OTHER USE OR LOSS OF YOUR CONTENT ON MULTIS.
IN ANY EVENT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL, MAXIMUM AND AGGREGATE LIABILITY TO YOU FOR DIRECT DAMAGES SHALL BE LIMITED TO HALF THE FEES YOU PAID US (IF ANY) IN THE TWELVE MONTHS PRECEDING THE EVENT PURPORTEDLY GIVING RISE TO THE CLAIM.
NOTWITHSTANDING ANYTHING HEREIN TO THE CONTRARY, WE WILL BE FULLY RELEASED FROM OUR OBLIGATIONS AND LIABILITY TO YOU IF YOU HAVE BREACHED THESE TERMS, ANY OTHER TERMS, RULES OR REGULATIONS APPLICABLE TO MULTIS, OR IF THROUGH YOUR USE OF MULTIS, YOU INFRINGED OR VIOLATED ANY OTHER PERSON’S RIGHTS.
INDEMNIFICATION
To the maximum extent permitted by law, you will indemnify and hold harmless at your own expense, us, our Staff and anyone acting on our behalf, from and against any damages, costs and expenses, resulting from any claim, allegation or demand, connected with your use of Multis, your breach of these Terms or infringement of any other person’s rights.
GOVERNING LAW, JURISDICTION
Regardless of your place of residence or where you access or use Multis from, these Terms and your use of Multis will be governed by and construed solely in accordance with the laws of the United States of America.
The competent courts in the United States will have exclusive and sole jurisdiction over any dispute, claim or controversy relating to Multis or with respect to any matter relating to these Terms.
GENERAL
Assignment. You may not assign or transfer your rights and obligations under these Terms without our prior written consent. Any attempted or actual assignment by you, without our prior written consent, shall be null and void.
Changes in ownership. In the event of M&A, we may, upon notice to you and without obtaining your consent, assign and delegate these Terms, including all of our rights, performances, duties, liabilities and obligations contained herein, to a third party.
Severability. If any provision of these Terms is held to be illegal, invalid, or unenforceable by a competent court, then the provision shall be performed and enforced to the maximum extent permitted by law to reflect as closely as possible, the original intention of that provision, and the remaining provisions of these Terms shall continue to remain in full force and effect.
Interpretation. The section headings in these Terms are included for convenience only and shall take no part in the interpretation or construing of these Terms. Whenever used in these Terms, the term “Including”, whether capitalized or not, means without limitation to the preceding phrase. All examples and e.g. notations are illustrative, not exhaustive.
Entire agreement. These Terms constitute the entire agreement between you and us concerning the subject matter herein, and supersede all prior and contemporaneous negotiations and oral representations, agreements, and statements.
Waivers. No waiver, concession, extension, representation, alteration, addition or derogation from these Terms by us, or pursuant to these Terms, will be effective unless consented to explicitly and executed in writing by our authorized representative. Failure on our part to demand performance of any provision in these Terms shall not constitute a waiver of any of our rights under these Terms.
Relationship. These Terms do not create any agency, partnership, employment or fiduciary relationship between you and us.
CONTACT US
At any time, you may contact us with any question, request, comment or complaint that you may have with respect to Multis or these Terms at [email protected]
Effective Date: February 17th, 2022