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How to contact us?

Crypto support

Contact support
Get an answer in the next 24 hours either via the chat in-app (recommended) or via email

Banking support

Multis support

Email support
Get an answer in the next 24 hours either via the chat in-app (recommended) or via email
Phone support
Monday to Friday - 9:00 am to 8:00 pm (CET) • Our support team is based in Europe, please prefer email or chat support.

Our banking provider support

Email support
Bank services are provided through our banking software provider, Synapse. To report a complaint relating to the bank services, email [email protected]